Shipping Information
Everything you need to know about our shipping policies, delivery times, and international shipping options for your Goolden Goose premium sneakers.
Domestic Shipping (United States)
Standard Shipping
Our standard shipping service delivers your Goolden Goose sneakers within 5-7 business days to most locations across the United States. All orders are carefully packaged to ensure your premium footwear arrives in perfect condition.
- Delivery Time: 5-7 business days
- Cost: $9.95 for orders under $200
- FREE shipping on orders over $200
- Tracking information provided
Express Shipping
For faster delivery, choose our express shipping option. Your order will arrive within 2-3 business days, perfect for last-minute gifts or when you need your new sneakers quickly.
- Delivery Time: 2-3 business days
- Cost: $19.95
- Available Monday through Friday
- Real-time tracking included
Next Day Delivery
Need your Goolden Goose shoes tomorrow? Our next day delivery service ensures you receive your order by the next business day when ordered before 2 PM EST.
- Delivery Time: Next business day
- Cost: $39.95
- Orders must be placed before 2 PM EST
- Monday-Thursday delivery only
International Shipping
Goolden Goose is proud to ship our premium Italian-crafted sneakers worldwide. We partner with trusted international carriers to ensure safe and timely delivery to over 150 countries.
| Region | Delivery Time | Shipping Cost | Duty & Tax |
|---|---|---|---|
| Canada | 7-12 business days | $25.00 | Customer responsibility |
| Europe (EU) | 10-15 business days | $35.00 | Included for orders over $300 |
| United Kingdom | 8-14 business days | $30.00 | Customer responsibility |
| Australia & New Zealand | 12-18 business days | $45.00 | Customer responsibility |
| Asia Pacific | 10-16 business days | $40.00 | Customer responsibility |
Important Note About International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and will be collected by the carrier upon delivery. Please check with your local customs office for specific rates.
Order Processing
Processing Time
All orders are processed within 1-2 business days from the time of purchase. During peak seasons (holidays, sales events), processing may take up to 3 business days.
Order Verification
For your security, we may require additional verification for certain orders, including:
- High-value orders over $1,000
- Orders shipping to addresses different from billing address
- International orders
- First-time customers
Business Days
Our business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will be processed on the next business day.
Are Golden Goose shoes available with next‑day delivery?
We offer overnight shipping on select Golden Goose styles when inventory and destination allow. If you’re wondering whether Golden Goose shoes are available with next‑day delivery to your address, availability will appear at checkout after you select size and enter your ZIP code. We prioritize same‑day dispatch for qualified orders placed before our carrier cutoff; otherwise, your order ships the next business day.
- Item must be in stock in your selected size and color
- Delivery address within the contiguous U.S. (no PO Boxes, APO/FPO)
- Order placed before the posted cutoff time (typically 2:00 p.m. local warehouse time)
- No verification hold (e.g., mismatched billing/shipping on high‑value orders)
- Carrier service available to your ZIP code for overnight or priority delivery
- Rural/extended areas may require 2 business days
Overnight shipping fees are calculated at checkout based on destination and carrier (e.g., UPS Next Day Air, FedEx Priority Overnight). Saturday delivery is limited and not guaranteed; if unavailable, next‑day shipments placed on Friday will arrive the following business day. Transit timelines may be impacted by severe weather, carrier delays, or federal holidays.
To ensure the fastest turnaround, choose “Next‑Day” at checkout, use the same billing and shipping address to reduce verification steps, and place your order before the cutoff. International destinations and preorders, backorders, or customized items are not eligible for next‑day delivery. You’ll receive a shipment confirmation with a tracking link as soon as your package departs our facility.
Packaging & Care
Every pair of Goolden Goose sneakers is carefully packaged to maintain the premium quality and appearance you expect. Our packaging includes:
- Original Goolden Goose branded shoe box
- Protective tissue paper wrapping
- Dust bags for each shoe
- Care instructions and authenticity certificate
- Eco-friendly shipping materials
Sustainable Packaging Initiative
We are committed to reducing our environmental impact. Our packaging is made from recycled materials and is fully recyclable. We use minimal packaging while ensuring maximum protection for your luxury sneakers.
Delivery Information
Address Requirements
Please ensure your shipping address is complete and accurate. We cannot be responsible for packages delivered to incorrect addresses due to customer error.
Signature Requirements
- Orders over $300 require adult signature (21+)
- International orders always require signature
- Signature can be waived by customer request (at customer's risk)
Delivery Attempts
If delivery cannot be completed, the carrier will make up to 3 delivery attempts. After the final attempt, packages will be held at the local facility for pickup or returned to sender.
P.O. Boxes and Military Addresses
- P.O. Boxes: Standard shipping only (no express or next day)
- APO/FPO addresses: 10-21 business days delivery
- Special military shipping rates available
Tracking Your Order
Once your order ships, you will receive an email confirmation with tracking information. You can track your package using:
- Order confirmation email with tracking link
- Carrier website (UPS, FedEx, USPS)
- Our customer service team
Tracking Updates
Tracking information is updated every 24 hours. If you don't see updates for more than 48 hours, please contact our customer service team for assistance.
Special Circumstances
Weather Delays
Severe weather conditions may cause shipping delays beyond our control. We will notify customers of any significant weather-related delays via email.
Holiday Shipping
During holiday seasons, we recommend placing orders early to ensure timely delivery. Holiday shipping schedules and cutoff dates will be posted on our website and sent via email to subscribers.
Damaged or Lost Packages
If your package arrives damaged or goes missing:
- Contact us within 48 hours of delivery date
- Provide photos of damaged packaging (if applicable)
- We will work with the carrier to resolve the issue
- Replacement or refund will be processed promptly
Need Shipping Assistance?
Our customer service team is here to help with any shipping questions or concerns.
Email: [email protected]
Phone: +1-212-555-0199
Hours: Monday-Saturday 9:00 AM - 8:00 PM, Sunday 11:00 AM - 6:00 PM EST